Roborock Flexi Pro Wet & Dry Vacuum

Built to handle wet and dry mess, the Roborock Flexi Pro Wet & Dry Vacuum is a versatile addition to every home! It’s powered by 17,000 Pa suction, which means it can clean everything from spilt drinks to tough dirt and grime. It’s made from durable materials and can move across a range of surfaces to get to every nook and cranny of the home.

The Flexi Pro's DirTect® adaptive cleaning capability can be changed according to dirt levels on the floor. The Flexi Pro is adaptable, always keeping your home clean and hygienic. It’s also low maintenance - it has a self-cleaning function that keeps the brush clean and guarantees quality performance at all times.

When contacting support, provide as much detail as possible about the problems you’re experiencing, including any error codes or unusual behaviour from the Flexi Pro. This will help the support team diagnose the issue more effectively. Also, keep your purchase receipt and warranty information handy. This can make the process a lot faster, for us and you. At Roborock Online, we’re committed to ensuring 100% customer satisfaction so if your product is deemed faulty when under warranty, we’ll do everything to help you through the steps to repair or replacement.

The Roborock Flexi Pro Wet & Dry Vacuum is not just a surface cleaner, it’s a deep-cleaning solution that keeps your whole house cleaner and healthier. FlatReach™ technology gives the Flexi Pro more power to reach the most difficult areas, including under low furniture such as beds, couches and cabinets. With the ability to manoeuvre under spaces as low as 15cm, dust and grime don’t stand a chance.

Roborock’s Flexi Pro Wet & Dry Vacuum reaches deeper than ever, and combined with powerful suction, you’re guaranteed a complete clean. Using the Flexi Pro guarantees that every corner of your house is free from concealed filth and grime.

The Roborock Flexi Pro's simple design makes vacuuming less taxing. Thanks to the lightweight materials and smooth-gliding wheels, you can push and pull the vacuum and mop around on any surface. 

Powered by SlideTech’s automatic adaptive wheels, the Roborock Flexi Pro responds and counter-spins to the roller's speed, which makes vacuum operation easier. It allows you to move between floor surfaces flawlessly, whether you’re cleaning hardwood or carpet.

The ergonomic handle and intuitive controls further enhance usability, so you can enjoy a more comfortable and efficient cleaning routine. Adaptive cleaning capacity adjusts the power depending on the level of dirt and grime.

Please note that regional areas can take longer for delivery. You will be sent a tracking link once it has been dispatched. This link allows you to monitor the progress of your delivery and estimate its arrival. If there are any delays or issues with your Roborock Flexi Pro Wet & Dry Vacuum shipment, please don't hesitate to contact our customer support team for assistance.

We understand how frustrating it can be when your Roborock Flexi Pro Wet & Dry Vacuum is not working as expected. If you encounter any faults of problems with your product, the first step is to contact our Support Team. They are well equipped to help you through any troubleshooting or warranty claims. You can reach them via email at service@roborock-technology.com.au or by phone at 1800 400 123.

When contacting support, provide as much detail as possible about the problems you’re experiencing, including any error codes or unusual behaviour from the Flexi Pro. This will help the support team diagnose the issue more effectively. Also, keep your purchase receipt and warranty information handy. This can make the process a lot faster, for us and you. At Roborock Online, we’re committed to ensuring 100% customer satisfaction so if your product is deemed faulty when under warranty, we’ll do everything to help you through the steps to repair or replacement.

Making sure your Roborock Flexi Pro Wet & Dry Vacuum is protected under warranty is simple, and essential! We recommend you register your warranty as soon as you take your purchase home as this can save time and hassle down the line. The steps are:

1.        Go to: https://support.roborock.com.au

2.        Click on the "Register My Product" button for the first-time registration. Or if you are a return customer, click on the "Login to My Account."

3.        Click on the "Register Manufacturer Warranty" button.

4.        Fill in the product details and personal information. Make sure the model’s name is accurate so it ties in with the serial number. Select the store as Techsales Online - Unit 1, 22 Lexington Drive Bella Vista NSW 2153 Australia

5.        Review the provided information for accuracy.

6.        Submit your registration.

7.        You can then check your warranty record on the "My Warranty "page.

This link provides any additional information you need: https://roborockonline.com.au/pages/service-warranty

Our shipping policy is that we aim for all of our products to be processed by our warehouse in 2 business days from the order being made. Once your order has been processed and dispatched from our warehouse, delivery times vary based on your location. For metro areas in Sydney, Brisbane, Melbourne, and Perth, you can expect your order to arrive within 3-8 business days. For metro areas in Adelaide and Tasmania, the estimated delivery time is 5-10 business days.

Please note that regional areas can take longer for delivery. You will be sent a tracking link once it has been dispatched. This link allows you to monitor the progress of your delivery and estimate its arrival. If there are any delays or issues with your Roborock Flexi Pro Wet & Dry Vacuum shipment, please don't hesitate to contact our customer support team for assistance.

The air pressure of Roborock’s vacuums is measured in pascals (Pa), which refers to the force created by the vacuum to draw in air and household debris, whether that’s dust, crumbs, or even hair. The higher the Pa value, the greater the suction power.

While Roborock’s robot vacuums are under 10,000Pa, the Roborock Flexi Pro Wet & Dry Vacuum stands out with an impressive suction power of 17,000Pa, making it highly efficient at tackling a range of cleaning tasks. This powerful suction makes sure even the smallest particles are captured, which will leave your floors spotless. Choosing a higher Pa means you’ll have better performance. It also ensures you’ll have a healthy, cleaner home. Whether you’re using your Flexi Pro for everyday dust or extensive grime, the high suction power ensures thorough and efficient cleaning.